At PAA\VQ-SET providing an efficient and responsive service for our customers is of utmost importance. We actively seek feedback from our customers and we consistently receive positive feedback.
We welcome any feedback at any time and also undertake Customer Satisfaction Surveys every two years to ensure that our services are meeting the requirements and expectations of our centres.
2018 Customer Satisfaction Survey Results
Thank you to everyone who took the time to complete PAA\VQ-SET’s 2018 Customer Satisfaction Survey. The survey was conducted as part of our on-going commitment to providing an excellent service for our Centres and Learners and also forms part of our ISO 9001 accreditation. This feedback is essential to ensure that we are able to provide the service you want and continue to improve.
Said they would recommend us to another business/college/ training provider
Said registration and certificate requests are processed promptly and accurately
Are pleased with the support received from their External Verifier
Rate our service as excellent
Said their enquiries are responded to promptly and accurately